Frequently Asked Questions:
What forms of Payment do you accept?
Visa, MasterCard, American Express and Discover are accepted as Payment Methods. We also accept PayPal and Google checkout for your convenience.
Is it safe to use my Credit or Debit Card on your Website?
When will my order Ship?
Orders placed before 2:00 pm PST will ship the same day! Order placed after that time will ship the following business day.
What is the status of my order?
To view the status of your order, simply log into your account and view the stage of the process where your order is. You may also contact our customer service professionals at any time via email or Live Chat.
How long will it take until I receive my Order?
On standard Free Shipping within the Continental US, the lead-time is generally 3 to 7 business days depending on your location. On Express shipments your order will be delivered within 1 to 3 business days, depending on the method you select.
How do I get my tracking number?
The tracking information for every order will be automatically emailed once the product has been shipped. Please make sure you remove this email firstname.lastname@example.org from any Spam or Junk mail settings.
Do you ship outside of the United States?
Yes we do, but our free shipping policy does not apply to international addresses. For most countries we have a flat rate of $29.95 for any size order. The total shipping amount will be show at checkout.